Privacy Policy
Effective Date: July 2, 2026
At Vijaya Jewellery (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, browse our products, make a purchase, or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Information You Provide
When you interact with our website, you may provide:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by our payment providers)
- Order history
- Product preferences
- Messages or inquiries submitted through our contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral websites
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased products
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Detect fraud and maintain website security
- Comply with legal obligations
- Send promotional emails or newsletters (only if you have opted in)
3. Payment Information
We do not store your complete credit card or payment information on our servers.
Payments are securely processed through trusted third-party payment providers that comply with industry security standards.
4. Cookies
Our website uses cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Personalize your shopping experience
You may disable cookies through your browser settings; however, some features of our website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- Analytics providers
- Marketing service providers (where consent has been provided)
- Government authorities when required by law
All service providers are required to protect your information appropriately.
6. Email Marketing
If you subscribe to our newsletter, we may send promotional emails regarding:
- New jewellery collections
- Exclusive offers
- Events
- Product launches
- Holiday promotions
You may unsubscribe at any time by clicking the unsubscribe link in any email.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer service
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Privacy Rights
Subject to applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for marketing communications
- Request information about how your data has been used
To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
11. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. International Visitors
If you access our website from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Vijaya Jewellery
3341 Markham Road, Unit 127
Scarborough, Ontario M1X 0A5
Canada
Phone: +1 (416) 900-4599
Email: vijayajewelleryno1@gmail.com
We will make reasonable efforts to respond to your inquiry promptly.